Your privacy and trust are vital to soralunethix.com. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our UK-focused building knowledge platform.

What Information is Collected

We collect information to deliver tailored construction insights and to improve your experience.

• Personal details such as name and contact information are supplied voluntarily for registration and support requests.
• Technical information like IP address, browser and device type is collected for site optimisation and security.
• Usage data, including pages visited and interactions, helps us enhance content relevance and navigation.
• Correspondence and feedback provided by users may be stored to address enquiries and improve services.

How We Use Your Data

Your information is handled according to regulations such as UK GDPR, exclusively for service delivery and improvements.

• Providing responses to queries and advice requested on our platform.
• Tailoring content and service recommendations for UK users and improving platform usability.
• Ensuring data security, preventing misuse, and maintaining platform compliance.
• Contacting you regarding service updates, news, or essential legal changes.

Legal Basis for Processing

We rely on legitimate interest and user consent to process personal data, observing all relevant UK laws.

Processing is justified where necessary for service delivery, safeguarding our users, or when you have given explicit consent.

Information Sharing

Soralunethix does not sell your information. We may share data only where required for service functionality or legal compliance.

• Service providers who support platform operation are contractually bound to act in accordance with strict privacy terms.
• Legal authorities may require data access to uphold public safety or investigate unlawful activity.
• Anonymised, aggregate data may be shared for insight into community interests, never for direct marketing.

Data Security

We use accepted standards of security to protect your information. Access to personal data is restricted. All transfers are encrypted where possible, and regular assessments are carried out to uphold privacy standards that comply with UK law.

Your Rights

You may access, correct, or request deletion of your personal data at any time.

• Request a copy of your information held at soralunethix.com by contacting our team.
• Ask for correction or deletion of inaccurate or outdated personal details.
• Withdraw consent to processing where previously granted, unless retention is legally required.
• Lodge a complaint with the UK Information Commissioner’s Office regarding privacy concerns.

Cookies and Tracking

We use cookies to enhance the user experience, analyse trends, and maintain secure login sessions. You may choose to restrict or disable non-essential cookies without limiting basic access. Review our Cookie Policy for more details.

See Cookie Policy See Cookie Policy

Contact Us

For any privacy questions or to exercise your rights, please reach out via email, phone, or our provided address.

Policy Changes and Updates

This policy is updated as required to reflect changes in law or internal practices. We encourage users to review it periodically for the latest version.